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After many years of working with ConnectWise as an integration partner, Emersion has officially joined the ConnectWise Invent Program.
Last week we sat down with Emersion founder and CEO Paul Dundas to talk about 2022. We discussed some of the exciting new developments and features that are coming for the Emersion business and billing automation platform. Paul also explained the key areas of focus for Emersion this year, and the ways that it will be different from the wild year we’ve just gone through.Â
Send data from ConnectWise to Xero with Emersion. Many businesses use multiple systems to manage their day to day operations. With Emersion, you simply connect the systems that you already use, eliminating the need to re-key data, minimising mistakes and empowering your team with a complete record of customer data. Emersion features native integrations to both ConnectWise and Xero. This enables you to send information from ConnectWise to Xero, automatically and in real-time. How to send data from ConnectWise to Xero? Emersion features a native integration into ConnectWise Manage. This enables data to be synched either from Emersion to ConnectWise or from ConnectWise to Emersion. Emersion also features a native integration into Xero. When Synchronising data from ConnectWise to Emersion,...
Our integration with Novatti Payments has now gone live. This means Emersion customers can now use Novatti Payments to accept credit card transactions.
Emersion Systems is pleased to announce the release of our integration with Wolters Kluwer CCH® SureTax® which will allow our current and future customers to calculate and track the tax implications of their transactions across thousands of jurisdictions in the USA and Canada, accurately and automatically.
Category: ComplianceType: Paid IntegrationIndustries: Telcos/ MSPsLocation: Australia only IPND Integration Summary The Independent Public Number Database (IPND) helps government departments handle emergency and life-threatening situations. Under Australian Law (Specifically the Telecommunications Act of 1997) any company who sells Voice services must send the relevant information (e.g. the phone number, name and address associated with a new customer) to the IPND whenever a service is activated, modified or disconnected. Providers also have to accept daily and monthly error files from the database relating to instances where they suspect inaccurate data has been provided, or they are not sure if a service matches the details provided. Meeting these reporting...
Emersion's sign up portals make it easy for your end-users (e.g. customers) to sign up for your services through the internet. This has several benefits: Your customers can sign up for new services online.Service qualification is completed by the customer.Customers enter their account and payment details into Emersion themselves, reducing errors.Customers perform most of the steps involved in the sales process themselves, there is almost no work required from your team. Sign up portals can work with Emersion's other customer portal types. For instance, when a customer registers for a new service through the sign up portal, they can also create their log in details to the end-user portal. We will be demonstrating Emersion's sign up portals on the 25th of June. Sign Up Portal Webinar...
Your team members spend 30% of their time looking for data. In may cases, this is because of siloed data. This costs businesses 12% in revenue from lost productivity annually. One of the best ways to get this time back is to integrate your systems together with Emersion.
Cybersecurity should be something that every MSP (Managed Service Provider) is thinking about. The Business Sessions stream at the recent ConnectWise IT Nation Share + Evolve was led by Jay Ryers, CTO of Security Products at Continuum. As you can probably guess, the event focused almost entirely on Security. Here’s what we took away from the event: Every MSP needs to be thinking about cybersecurity In 2018, cyber hacking groups (e.g. APT10) started targeting MSPs. In most cases when an MSP is compromised nearly all of their clients are compromised as well. This means that MSPs are being actively targeted by hackers despite that fact that they will usually take far more precautions than the average business to protect their data. These attacks ramped up in 2019, with...
Sell Office 365 the easy way with Rhipe and Emersion. Most Managed Service Providers (MSPs) sell Office 365 (O365). It usually takes a long time before each O365 subscription becomes profitable. This is because of the manual order processing involved in assigning O365 licences. Emersion’s integration with Rhipe means MSPs can start selling O365 at a profit from day 1.  How long do your team currently spend processing O365 licences? Did you know that you are losing money on every licence that your team spends over 3 minutes of their time managing each month^? Not only that, but you are also wasting your team’s most valuable resource – their time. For many MSPs it can take up to a year before each O365 licence becomes profitable. Worse still – every time your business makes changes to...
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