Category: MSP

What’s Coming from Emersion in 2022 with CEO Paul Dundas 

Last week we sat down with Emersion founder and CEO Paul Dundas to talk about 2022. We discussed some of the exciting new developments and features that are coming for the Emersion business and billing automation platform.  Paul also explained the key areas of focus for Emersion this year, and the ways that it will be different from the wild year we’ve just gone through. 

Realizing the power of real time billing data

The best companies in the world have the best systems. Imagine the things your business could accomplish if invoicing was made a cinch, completely taken care of by your user-friendly billing automation platform, neatly fitting into all the systems you already use to track usage, on-board customers, and communicate with them. The hours of productivity gained back from the automated tasks alone would be a game-changer.

July-December 2021 ICT Event Calendar

UPDATED: Here’s a rundown of all of the events that are coming up in Australia, New Zealand, and the United States for IT, Devs, Telco’s, Wholesalers, MSPs, and VARs from July to December 2021.

Easily bill for voice and data services through ConnectWise

Every MSP should be selling voice and data services. It’s an easy upsell and helps your company obtain a greater share of customer wallet while also increasing customer satisfaction. Unfortunately, there is no easy way to bill for these services through ConnectWise. This leads to three possible scenarios:  You choose not to sell voice services, missing out on a new revenue stream and helping your client… Read more »

How to thrive in an economic downturn

Analysts predict that COVID-19 will cause a bigger recession than what followed on from the 2008 global financial crisis. Many companies who had grand plans for expansion are now hoping that they can survive until the world is back to business as usual. While telcos and managed service providers (MSPs) experienced an uptick in demand in the initial months of the pandemic, many are anticipating a slowdown… Read more »