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Telco Compliance in Australia: What You Need to Know [Updated 2021]

Telco Compliance in Australia: What You Need to Know [Updated 2021]

Disclaimer This article contains information from our recent webinar, Telco Compliance: What you need to know. Nothing discussed in this article constitutes legal advice. This article is not intended to be a substitute for legal advice and should not be relied upon as such. This article contains general information only. We have not taken into consideration your personal circumstances or needs when developing the content of this article. You should seek legal advice or other professional advice in relation to any particular issues you or your organisation may have.   Contents Telco Compliance in Australia Who Needs to Comply? Governing Bodies Laws Codes The Privacy Act 1988 (Cth) Australian Consumer Law (ACL) The IPND The Telecommunications Protection (TCP) Code Telco Compliance...

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Realizing the power of real time billing data

Realizing the power of real time billing data

The best companies in the world have the best systems. Imagine the things your business could accomplish if invoicing was made a cinch, completely taken care of by your user-friendly billing automation platform, neatly fitting into all the systems you already use to track usage, on-board customers, and communicate with them. The hours of productivity gained back from the automated tasks alone would be a game-changer.

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Five Steps to Thrive in an Economic Downturn

Cash flow is more important to your business than ever before. In order to come out on top, your business needs to take proactive action.  Emersion is a business automation and billing platform for MSPs and Telcos in the Asia Pacific Region.  Join us as we demonstrate the five-step plan for your business to thrive despite worsening economic conditions.  We'll cover: 1.) Why customer experience is more important than ever 2.) The benefits of business automation 3.) How to offer more value to your customers so they don't leave 4.) Low effort high reward sales opportunities 5.) What your data is telling you to do differently You can register for the webinar by filling in the form below:

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How to thrive in an economic downturn

How to thrive in an economic downturn

Analysts predict that COVID-19 will cause a bigger recession than what followed on from the 2008 global financial crisis. Many companies who had grand plans for expansion are now hoping that they can survive until the world is back to business as usual. While telcos and managed service providers (MSPs) experienced an uptick in demand in the initial months of the pandemic, many are anticipating a slowdown in business. There are two main reasons for this: IT budgets are often one of the first items where CFO's will be looking to make cuts. In Gartner's 2020 CFO Survey, over 15% of respondents said that they have already reduced IT spend by more than 10%. In some industries, this was as high as 45%. Companies with high exposure to hard-hit industries like hospitality, retail, travel and...

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Search Marketing for MSPs

Search Marketing for MSPs

Search marketing is one of the fastest ways to grow a business. Many MSPs and Telcos have their search campaigns configured incorrectly or aren’t running search marketing at all. Emersion’s marketing manager Alex Diamond has five easy to implement tips for companies who want to improve the performance of their Google Ads and Microsoft Advertising campaigns.  Search advertising is one of the fastest ways to grow your business. Otherwise known as Google Ads (formerly AdWords) or Microsoft Advertising (formerly Bing Ads) search advertising works because your ads are displayed to people who are actively looking for your products (E.g. Managed Service Providers in Australia).  One business in the MSP 501 (e-nerds) stated that they get half of their new leads from...

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