Case Studies

Read the success stories of the businesses using Emersion to systemise, automate and grow.


Neels Fourie, Manager Director of Telco startup FibreMax knew that he’d need a telco billing platform that could grow with his business. He choose Emersion as his billing partner as he knew that it could support multiple services, and automate many of their day to day processes. Find out more about what Emersion means to their business below.

Main benefits

How Emersion improved FibreMax’ Customer Experience

How Emersion’s Automation Capabilities helped FibreMax streamline and save

How Emersion’s end-to-end platform steered FibreMax growth and prepared them to scale

Emerge Internet

Droytt Robb, Emerge Internet’s Chief Technology Officer (CTO) knew he would need to automate as much of Emerge’s operations as possible if they wanted to be successful. They switched to Emersion and along with saving time and money, were able to grow their revenue by an additional 5-10% every month. Find out how they did it by reading the full case study below.

Main benefits

How Emersion’s flexibility to add, adapt and change depending on clients’ needs was key for Emerge Internet’s growth.

How Emersion’s Cumulus never let Emerge Internet miss out on billing every dollar and capturing unbilled revenue.

How Emersion’s Automation gave Emerge Internet a fully self-service customer portal, got rid of their overseas back office keeping staff 100% Australian.


Andrew Williams, GNet Live’s Managing Director was looking for a telco billing platform that could do it all. He chose Emersion as we would handle billing, provisioning, service management and even provided a real-time synchronisation to Xero. They were able to redeploy one full-time staff member from billing activities to focus on growth. Find out more about what this has meant to their business.

Main benefits

How Emersion’s Xero Integration saved GNet heaps of time in doing using work.

How Emersion’s allowed GNet improved overhead by reducing menial task and focusing on growth.

How Emersion’s automation and integration with ISP systems has improved GNet Live’s automation capability.


”Emersion had a specific offering for start-ups like us. This made it possible for us to use a proper telecom billing system – the biggest benefit of which is the ability to easily scale our business going forward.”

Neels Fourie

Director, FibreMax
“One of the features we liked about Emersion was that it’s built as an automation platform foremost, and one of the functions it can do is billing. Rather than a billing platform with automation tools as an afterthought“

Droyt Robb

Founder, Emerge Internet

Trusted By

Whiz Telecom Sydney uses emersion for their Telco billing platform.