9:00 AM 16th March 2020. At Emersion we’re taking the threat of Coronavirus seriously. Our staff are still avaliable and can work remotly if the need arises. For more information about this click here. 

Emersion Software Systems has been operating in Australia since 2006. We specialise in billing, provisioning and payment systems for managed service providers (MSPs), telco’s, ISPs, utilities companies and subscription-based businesses.

Emersion has been built from the ground up to help our customers grow and succeed. We utilise a ‘pay-as-you-grow’ model, which minimises set up and development costs for new customers. Emersion adds value through:

Resource Allocation

Reducing the amount of staff needed to handle all aspects of your business through automation of your internal processes, systems, and connecting them to external suppliers and providers.

Business Growth

Set your sales teams up for success by reducing the amount of time taken to set up new customer accounts and services.

Product and Services Management

Emersion supports the bundling of products and services, rate cards, bolt-ons (e.g. mobile data packs) and add-ons (e.g. auto-top up once an allowance has been reached) and much more.

Single Bill/ Invoice

Automate the entire billing/ invoicing process from generation to payment. Bills are available as a PDF which can be emailed to customers and are avaliable in the end user portal or can be sent via mail house integration.

Customer Portals

Improve customer satisfaction through branded customer portals. 

• End user portal – These let your customer access and pay their bills, and view plan/ subscription information and usage. 
• Signup portal – Self service sign up including service qualification, configuration and initial payment.
• Activation portal – For multi-step activiation e.g. A mobile phone SIM  was ordered via the signup portal and shipped in the mail. The end user can self activate online (including authentication). 

Our Success Program

Setting up a new billing, provisioning and payment system can be complicated and our dedicated team is here to support you along the way. We offer comprehensive support and training for new customers. Our consultants can assist with data migration and development should the need arise. 

Contact Emersion today to discuss your team’s requirements.