Tag: Telco

Telco Compliance in Australia: What You Need to Know

Disclaimer This article contains information from our recent webinar, Telco Compliance: What you need to know. Nothing discussed in this article constitutes legal advice. This article is not intended to be a substitute for legal advice and should not be relied upon as such. This article contains general information only. We have not taken into consideration your personal circumstances or needs when developing the content of… Read more »

How telco startup FibreMax used Emersion to grow their business

FibreMax is an Australian telco success story. Founder Neels Fourie knew from his past experience that to build a scalable telecommunications platform, you need the right software partner.

Find out how a startup currently offering Just nbn™, FibreMax® and FibreMAX®fone plans nationwide found a flexible partner to grow their business with Emersion.

Featured Integration: IPND

Category: ComplianceType: Paid IntegrationIndustries: Telcos/ MSPsLocation: Australia only IPND Integration Summary The Independent Public Number Database (IPND) helps government departments handle emergency and life-threatening situations. Under Australian Law (Specifically the Telecommunications Act of 1997) any company who sells Voice services must send the relevant information (e.g. the phone number, name and address associated with a new customer) to the IPND whenever a service is activated, modified or disconnected. Providers also… Read more »

Five Steps to Thrive in an Economic Downturn

Cash flow is more important to your business than ever before. In order to come out on top, your business needs to take proactive action.  Emersion is a business automation and billing platform for MSPs and Telcos in the Asia Pacific Region.  Join us as we demonstrate the five-step plan for your business to thrive despite worsening economic conditions.  We’ll cover: 1.) Why customer experience is… Read more »

Telcos – Your Number is Up

15 Australian Telcos face fines for not meeting their obligations under the Telecommunications Integrated Public Number Database Scheme 2017. The recent spate of bushfires on Australia’s East Coast has shone a light on a number of Telcos who are not meeting their obligations under the Telecommunications Integrated Public Number Database Scheme 2017. ACMA chair Nerida O’Loughlin said: “The IPND is used by emergency services across Australia, including… Read more »

What you need to know about Data Retention

Any company in Australia who sells voice or data products needs to be compliant with the Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015. Many companies are not yet compliant with the act. This is despite the fact that it has been enforceable since April 13th 2017! Fines for non-compliance range from $50,000 to $10 million – it is only a matter of time before companies… Read more »

Search Marketing for MSPs

Search marketing is one of the fastest ways to grow a business. Many MSPs and Telcos have their search campaigns configured incorrectly or aren’t running search marketing at all. Emersion’s marketing manager Alex Diamond has five easy to implement tips for companies who want to improve the performance of their Google Ads and Microsoft Advertising campaigns.  Search advertising is one of the fastest ways to grow your business…. Read more »