Over the past year, Emersion has invested heavily in customer experience including establishing the Emersion Operations Centre, and hiring 9 new team members to fill key roles in our business. Our latest investment is the Emersion Engage Portal. What is the Engage Portal? The Emersion Engage Portal is a dedicated resource for existing customers to: Find information about their onboarding projects Lodge requests for support and… Read more »
Our product development and technology teams are constantly raising the bar on what a business and billing automation platform can do. Here is what we have released this month. New Integrations Integra Pay Direct Debit from Bank Account Emersion now integrates to IntegraPay for direct debit from bank account payments. Information about our other supported payment merchants and vendors can be found here. Two new inbound… Read more »
We’re on a hiring spree! In addition to the four new team members who joined us back in October, we have now hired another four key team members in roles covering customer service, project management and technical writing. Here are our latest hires: Arvindh Sridhar – Customer Service Officer Arvindh has joined the Emersion Operations Centre as a Customer Service Officer and will be the first… Read more »
Our product development and technology teams are constantly raising the bar on what a business and billing automation platform can do. Here is what we have released this month. New Integrations Two New Australian Inbound Providers (Vonex and Optus Inbound) Vonex and Optus Inbound join the list of inbound (e.g. 1300 and 1800 phone lines) service providers in Australia. Other providers with existing inbound integrations include:… Read more »
It has been a massive month for the team at Emersion. Not only did we announce that we will be entering the US market in January 2021, but we have also had a huge intake of new team members in roles ranging from Customer Service to Design, Sales and Finance. Here are our latest hires: Veronika Perak – Customer Experience Manager Veronika Perak recently joined Emersion… Read more »