Disclaimer This article contains information from our recent webinar, Telco Compliance: What you need to know. Nothing discussed in this article constitutes legal advice. This article is not intended to be a substitute for legal advice and should not be relied upon as such. This article contains general information only. We have not taken into consideration your personal circumstances or needs when developing the content of… Read more »
We’re thrilled to announce that we have a special guest speaker lined up for our Telco Compliance Webinar.
Maddi Miccio, Legal and Compliance officer from Novatti is joining us and will be focusing on what Telcos, MSPs and ISPs need to know about Australian Consumer Law and the Privacy Act. She joins Emersion’s Customer Experience Manager Sussana Gosios, who will be speaking in-depth about the Telec compliance including:
In this not-to-be-missed telco compliance webinar, we’ll take you through the Telecommunications Act and what it means for your business.
Most Emersion customers use the contract object as a way to switch their customers between plans without having them incur break fees or cancellations to their existing service subscriptions. But did you know that the contract object can also be used to provide further discounts and incentives to your customers? In this free webinar, Emersion’s Head of Education and Training, Sharon Carpenter will be running you through… Read more »
LEVEL UP: TIPS FROM CUMULUS POWER USERS In this free webinar, Emersion’s Head of Education Sharon Carpenter will be running you through tips and tricks to help you use Cumulus more efficiently including: Navigating our user interface Best practice advice for optimising your instance of Cumulus Time-saving shortcuts and productivity hacks Tips and advice from our support team SESSION DETAILS When: Thursday 20th August 11 AM… Read more »
Emersion’s sign up portals make it easy for your end-users (e.g. customers) to sign up for your services through the internet. This has several benefits: Your customers can sign up for new services online. Service qualification is completed by the customer. Customers enter their account and payment details into Emersion themselves, reducing errors. Customers perform most of the steps involved in the sales process themselves, there… Read more »
Cash flow is more important to your business than ever before. In order to come out on top, your business needs to take proactive action. Emersion is a business automation and billing platform for MSPs and Telcos in the Asia Pacific Region. Join us as we demonstrate the five-step plan for your business to thrive despite worsening economic conditions. We’ll cover: 1.) Why customer experience is… Read more »