Emersion’s powerful business automation software platform works with ConnectWise Manage to supercharge billing and provisioning / order flow for MSPs. Its extensive integrations and functionality enable clients to become a one-stop shop for their customers, while also assuring all revenue is correctly billed and invoices go out on time, every time.

After many years of working with ConnectWise as an integration partner, Emersion Systems, part of the Novatti Group (ASX:NOV), has officially joined the ConnectWise Invent Program from Feb. 2022.

ConnectWise Invent is ConnectWise’s official integration collaboration program, designed for third-party vendors whose solutions integrate with the ConnectWise ecosystem. The ConnectWise Invent program allows vendors to leverage ConnectWise’s dedicated developer network, their expanded and improved software development kit and APIs. Emersion joins a select group of ConnectWise Invent certified vendors and is the only telecom integration provider certified within the program.

Emersion founder and CEO Paul Dundas said, “We’ve been helping ConnectWise customers reduce their costs and automate more processes around billing for the past seven years and we’re looking forward to providing even more value now that we can leverage more deeply the potential of the ConnectWise Invent Program. This partnership will allow Emersion to assist both present and future clients to further engage with their customers, integrate their systems, automate business processes, bill and collect payment.”

Travis Vigneau, Director of Solution Partner Strategy at ConnectWise, said, “In today’s software world, maximizing the user experience is more dependent on APIs and integrations than ever before. We’re looking forward to working with Emersion through the Invent Program to deliver a certified, secure integration that provides billing automation, payment processing and customer engagement functionality for our MSP clients.”

The Emersion software platform is a product agnostic, subscription billing service management and provisioning solution that integrates seamlessly into client’s existing accounting systems. It also offers native auditing, margin analysis and dynamic reporting functionality.

Emersion’s functionality at a glance:

  • Real-time billing and provisioning for MSP, IT and telecom services
  • Send a single bill – packages and bundles
  • Custom invoice templates
  • Self-service customer portal
  • Instant payment processing
  • Service and contract management
  • Extensive reporting
  • Commissions management
  • Support and ticketing
  • Compliance for data retention, security, taxation and much more
  • Extensive integration with third party applications, vendors and suppliers

Emersion reduces the cost and time required to integrate and manage multiple systems, including voice, data, time, hardware and services, and that it also manages project workflow, time and ticketing, payment and self-service.

How Emersion works with ConnectWise Manage:

  • Easily sell telecommunications and data services and software licences with automated billing and provisioning
  • Improve cashflow and profits with automatic collection and calculation of service usage and pro-rata charges
  • Send a single bill for services, labour, product sales and expenses, contained within a dynamic and customisable invoice template
  • Sync data between Emersion, ConnectWise Manage your accounting and other systems in real-time
  • Receive payments automatically via credit card or direct debit / ACH through extensive integration with payment gateways

Emersion said it aims to help MSPs “close the door on the competition” by creating a single point of contact for telecommunications, data, software subscriptions, managed services, hardware and support billing.

Emersion also recently launched their official podcast ‘Emersion On Air’ across all major podcasting platforms, where they regularly release news, product updates and thought leadership content.

To learn more about Emersion and its extensive integration with ConnectWise and functionality, visit emersion.com/connectwise.

About Emersion

Emersion is a leading cloud provider of business and billing automation software. The company was founded in 2006 and has grown to support managed service providers, telecommunications, software and utility providers across the APAC region, North America and beyond.

Emersion has a range of solutions designed to help businesses engage with their customers, automate manual processes, integrate their systems, and ultimately collect payment. This helps companies to improve cash flow, simplify their billing operations and create a better customer experience while at the same time reducing the resources needed to grow and scale their business.

Emersion is the only multi-tier subscription billing, service management and provisioning solution available with integration to over 150 Carriers / Suppliers and 500 Service Types. The Emersion software platform has now been continuous developed and expanded for over 15 years, with more features and integrations than ever for its growing client base.

In 2020, Emersion became a subsidiary of Australian Stock Exchange listed fintech The Novatti Group (ASX: NOV).

For more information about Emersion, visit www.emersion.com.

About Novatti Group (ASX:NOV)

Novatti is a leading fintech that enables businesses to pay and be paid, from any device, anywhere. From corner stores and startups to global organisations, their solutions will unlock your ambitions. Solutions include issuing, acquiring, processing, and billing, while Novatti has also applied to APRA for a restricted banking licence through its subsidiary Novatti IBA Pty Ltd. Novatti holds all necessary regulatory licences and registrations, including an Australian Financial Services Licence (No 448066) through its subsidiary Flexewallet Pty Ltd, registration in New Zealand as a Financial Services Provider (FSP613789) through subsidiary Flexewallet (NZ) Limited, and is registered with AUSTRAC as a Remittance Network Provider.

About ConnectWise

ConnectWise is the world’s leading software company dedicated to the success of IT solution providers through our unmatched software, services, community.  ConnectWise’s innovative, integrated, and security-centric platform – Asio™ – provides unmatched flexibility, automation, and scale that fuels profitable, long-term growth for our Partners.  ConnectWise equips TSPs with cybersecurity solutions, unified monitoring and management solutions, and business automation solutions—all while providing industry leading operational maturity offerings to accelerate business transformation. For more information, visit connectwise.com.