Overhauling Telecom Billing: Is AI a Solution or a Pandora’s Box?
While Artificial Intelligence (AI) is celebrated for transforming telecom billing systems by automating error detection, fraud prevention, and customer behaviour analysis, this shift is not without its controversies and complexities. This thought leadership piece delves into the darker, less discussed aspects of AI in Automated Error Detection and the Risk of Overreliance in Telecom Billing Overview: AI-driven systems are credited with enhancing the accuracy of telecom… Read more »