Category: Billing Automation

From Billing to Upselling: Turning Your Subscription Management System into a Revenue Generator From Billing to Upselling: Turning Your Subscription Management System into a Revenue Generator Introduction: For many subscription-based businesses, billing is often viewed as just a transactional touchpoint—an essential but purely administrative process. However, **billing moments** are more than just opportunities to collect payments; they represent a unique chance to engage customers and **drive… Read more »

The Psychology of Subscriptions: Leveraging Billing Management to Boost Customer Loyalty The Psychology of Subscriptions: Leveraging Billing Management to Boost Customer Loyalty Introduction: Subscriptions are more than just a business model—they are about building ongoing relationships with customers. But maintaining customer loyalty in a subscription-based world goes beyond providing a great product or service. In fact, the **billing experience** plays a critical role in shaping customer… Read more »

Subscription Billing Goes Global: Overcoming the Challenges of International Expansion Subscription Billing Goes Global: Overcoming the Challenges of International Expansion Introduction: As businesses expand into international markets, the appeal of recurring revenue through **subscription billing** remains strong. However, managing global subscriptions introduces a new set of challenges—such as handling **multiple currencies**, navigating **international tax systems**, and complying with various **regulatory requirements**. Without the right systems in… Read more »

The Subscription Crystal Ball: Predicting and Preventing Churn Before It Happens The Subscription Crystal Ball: Predicting and Preventing Churn Before It Happens Introduction: For subscription-based businesses, customer churn is a constant threat. Losing subscribers not only impacts revenue but also increases the cost of acquiring new customers. The key to **reducing churn** lies in **predicting customer behaviour** before churn happens and taking proactive steps to retain… Read more »

Subscription Billing in a Cookie-less World: Navigating the New Privacy Landscape Subscription Billing in a Cookie-less World: Navigating the New Privacy Landscape Introduction: The digital world is evolving, and with it, the way businesses handle customer data is undergoing a massive transformation. As third-party cookies fade into the background due to **stricter data privacy regulations** and increasing consumer awareness of data usage, subscription-based businesses must adapt…. Read more »

The Fine Art of Subscription Pricing: Maximising Value Without Alienating Customers The Fine Art of Subscription Pricing: Maximising Value Without Alienating Customers Introduction: **Subscription pricing** is a delicate balancing act. Price too high, and you risk alienating customers and driving them to competitors. Price too low, and you may leave money on the table or struggle to cover costs. For businesses looking to grow and maintain… Read more »

Beyond SaaS: The Surprising Industries Embracing Subscription Billing Beyond SaaS: The Surprising Industries Embracing Subscription Billing Introduction: When you think of **subscription billing**, **software-as-a-service (SaaS)** is likely the first industry that comes to mind. However, the subscription model is no longer limited to SaaS or digital services. Today, an increasing number of **traditional industries**—from manufacturing to healthcare and even utilities—are adopting subscription billing to create recurring… Read more »

The Subscription Economy’s Achilles Heel: Solving the Dunning Management Dilemma The Subscription Economy’s Achilles Heel: Solving the Dunning Management Dilemma Introduction: As businesses increasingly adopt subscription-based models, one of the biggest challenges they face is **managing failed payments**. Involuntary churn—when customers are lost due to billing issues rather than dissatisfaction with the service—can have a massive impact on revenue. This is where **dunning management** comes into… Read more »