How it works
Emersion makes NBN provisioning a whole lot easier by automating the entire sign up, activation and billing process. Here's how it works:
New customers sign up through online sign up portals
A NBN availability check is conducted
An order is placed with your upstream carrier (Vocus or AAPT)
The initial payment is taken
The customer is sent login details for their end user portal
The service is activated by the upstream carrier
The customer is notified that the service is active
Any charges for the NBN are automatically added onto your customer's monthly bill
Payment is taken automatically
Key integrations for NBN provisioning
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Benefits of automated NBN provisioning for your business
Online customer portals
Online customer portals can be customised to match your brand and embedded in your website menu. These combine to deliver an exceptional experience for your customers.
Zero touch NBN provisioning with Emersion
“When providing NBN services, you want to make it as easy as possible for customers to sign up. We can add one customer or five hundred – it doesn’t make a difference. Emersion helped us to add a variety of different products and makes it very simple to sell these into the market."
Neels Fourie - Director - FibreMax
“One of the plans we wanted was [for] wholesale clients to be able to log in, provision and manage services themselves from the start without any human interaction from Emerge staff at all, and we’ve now reached that point…We’ve essentially automated away the roles of two staff we had working from an overseas office.”
Droyt Robb - Founder - Flintel
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