Payment Processing
Improve cash flow, reduce fees and ensure you are collecting the maximum possible amount from every service sold with Emersion’s payment processing functionality.
Payment Processing
Improve cash flow, reduce fees and ensure you are collecting the maximum possible amount from every service sold with Emersion’s payment processing functionality.
Charge the Full Amount
Selling services like voice, data and energy can be complicated and often providers cut corners to make billing for these services easier.
With Emersion you won’t have too. By connecting to your suppliers we can automatically calculate the full usage amount, and any pro-rata charges for every service sold. These are then automatically added on to your customer’s next invoice.
Improve Cash Flow
Emersion bills in real time, ensuring that any usage is added onto your clients invoices by your bill run date.
Invoice periods can be variable – you can send on a monthly, 28 day, 14 day or 7 day cycle, with shorter cycles leading to better cash flow.
Collections Automation
Automated collections notifications can be sent when a customer’s credit card is due to expire, when a payment fails and when a payment is overdue.
This helps keep payments on track, and limits the amount of time your team need to spend making uncomfortable collections calls.
Service Management
When you resell services, you are liable for the full usage amount. This can be problematic when your customers fail to pay their bills on time.
With service management a customer’s account can be automatically suspended when they fail to pay on time. This reduces your exposure to supplier debts.
Lower Fees
Emersion integrates to multiple payment merchants. These often have lower fees than commonly used providers which can mean your company could save thousands of dollars every year.
You can even opt to on-charge payment fees to the customer, and the amount charged can be greater than the actual transaction fee, increasing the margin on every service sold.
Late Payment Fees
Encourage prompt payment of invoices by charging a late payment fee. This will help to improve cash flow and profitability.
Customer Portals
Emersion features a range of online customer portals including:
- Sign up portals for new service activations
- Activation portals for services requiring a multi-step activation process
- End-user portals for account management, service ticketing, payments and more
These empower your customers to manage their accounts online, and deflect calls to your support time, freeing up resources to focus on growth and customer experience.
Smart Invoice Templates
Emersion features a range of customisable invoice templates that:
- Display company branding
- Make it clear how to make a payment
- Display billing history
- Aggregate all services onto a single bill
- Clearly display exactly what your customers are being charged for
- Leave space for advertising
- Can be customised for different audience segments (e.g. B2C vs B2B).
Smart Invoice Templates
Emersion features a range of customisable invoice templates that:
- Display company branding
- Make it clear how to make a payment
- Display billing history
- Aggregate all services onto a single bill
- Clearly display exactly what your customers are being charged for
- Leave space for advertising
- Can be customised for different audience segments (e.g. B2C vs B2B).
