“Lack of Visibility into communications is costing companies at least $100,000 for every million spent on services” (Source: Gartner).
Many telecommunications companies are offering customised (and often complicated) tariff arrangements as a way of staying competitive. Unfortunately, their existing billing systems are often not built to accommodate flexible tariff arrangements. It is not uncommon to see billing errors as a result of this.
CIO’s / CFO’s looking to audit their telecommunications supplier costs can utilise Emersion’s systems to rate all the usage from their supplier at their contracted rates and verify them against their supplier bills and usage files.
Emersion’s Systems can easily be adapted to analyse carrier billing records together with client network information to ensure that all services are charged correctly and are being used efficiently.
Contact us to find out more.